Business Support Co-ordinator

Vacancy for Business Support Co-ordinator

The Company:
Vital Energi Utilities Limited (VEUL) is at the forefront of delivering centralised efficient low carbon energy solutions across public/ private residential, retail and commercial sectors throughout the UK. We operate in a rapidly expanding vibrant market for Heat and Power solutions. We design, install, operate, maintain and own environmentally friendly energy generation; and distribution systems

The Opportunity:
VEUL is one of the UK’s market leaders in delivering centralised community energy projects. As a result of our continuing success we are experiencing rapid and extensive growth in all business sectors; as such we have an opportunity for a Business Support Co-Ordinator based at our Head Office in Blackburn. 

This role will provide first line support for Vital Energi’s clients and their residents, ensuring that queries are fully answered, as well as providing administrative support to the team. Main duties include:

  • Logging works orders
  • Checking the progress of reactive jobs
  • Preparing reports from the system
  • Assisting the resource planners and contracts managers to ensure effective scheduling and helping to ensure all calls are taken and matters dealt with in the contracted timescales
  • Deal with complaints and escalations in line with the company’s procedures
  • Create client reports
  • General administration duties within the department

The Person:
We are looking for someone with:
- Excellent written and verbal communication skills 
- Enthusiasm for personal development and learning 
- Good telephone manner
- Good written communication – particularly email correspondence
- Good attention to detail

- Good written and verbal English

Knowledge of:
MS Office, Word, Excel and Power Point..

Applications will be processed within 28 days of receipt. If you have not heard from us within this time period it will mean that your application has unfortunately been unsuccessful. Thanks you for your interest in Vital Energi.

The company is opposed to all forms of discrimination and will select for employment, training and promotion on the basis of suitability for the job and/ or merit. It is company policy that no job applicant or employee receives less favourable treatment than another on the grounds of sex, race, colour, age, ethnic or national origins, political affiliations, religious beliefs, marital status, physical disability or is disadvantaged by unjustifiable conditions or requirements. 

Only applicants who are legally entitled to work in the UK and are currently resident in the UK are invited to apply.

Notice to Agency and Search Firm Representatives: 

Vital Energi Utilities Ltd is not accepting unsolicited CVs from agencies and/or search firms for this job posting. CVs submitted to any Vital Energi Utilities Ltd employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Vital Energi Utilities Ltd. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.